CAN I RETURN THE PRODUCT AFTER PURCHASE?
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
HOW DOES SHIPPING WORK?
We ship your package with the utmost and vigorous high-quality standards. Our shippers have been shipping for years and know how to make a package blend with all the others. Shipping is professional and discreetly done without any hassles.
WHAT IF THE PREPAID GOODS ARE NOT DELIVERED?
In the event of a failed delivery or misplaced order, we will either issue a refund or reship the order as per the customer’s discretion.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@thcvapeoutlet.com and send your item to: {physical address}.
Need help?
Contact us at sales@thcvapeoutlet.com for questions related to refunds and returns.